Sales Executive / Senior Sales Executive

About this role

Job Description Position: Sales Executive / Senior Sales Executive (SE) Level: E2 Report To: Sales Supervisor (SS) Department: HORECA Schedule Monday-Saturday morning PURPOSE: Sales Executive / Senior Sales Executive at KOFI is responsible for prospecting and acquiring new clients, building and maintaining relationships with existing customers, and achieving sales targets. Key responsibilities involve presenting and selling products/services, negotiating contracts, and managing customer accounts, often using a CRM system to track activities and performance. They also conduct market research, collaborate with other teams, and represent the company at events. * KEY RESPONSIBLITIES: • Client acquisition and management: Identify new business opportunities, build relationships with new and existing clients, and manage accounts to ensure satisfaction and retention. • Sales and negotiation: Present products/services, develop tailored proposals, negotiate contracts, and close sales deals. • Target achievement: Develop and execute sales strategies to meet or exceed monthly, quarterly, and annual sales targets. • Market analysis: Conduct market research to understand industry trends, customer needs, and competitor activities, and provide feedback to sales and marketing teams. • Customer service: Act as the primary point of contact for clients, address inquiries, and provide ongoing support. • Administrative tasks: Prepare and deliver presentations, maintain accurate records of sales activities and customer interactions, and use CRM systems to track progress. • Collaboration: Work with the sales team to achieve collective goals and share best practices. • Event participation: Represent the company and generate leads at trade shows, exhibitions, and other industry events.