Privacy policy

Account information, for everyone:

• Name, email address, phone number and preferred language.
• Your password, stored only in a scrambled (hashed) form that no one can read.
• When you accepted these terms and the Privacy policy.

For workers: job title, about you, types of work, experience, skills, languages, the kind of job you want, availability, areas where you can work, expected salary, province and khan where you live, education, driving licence, work history, certificates, references, contact phone and Telegram; your photo and CV; and, only if you choose to upload it, your identity document. We also keep a record of when you confirmed you are 18 or older and agreed to share your profile.

For employers: business or household name and type, contact person, phone, address, website and registration number, which we use to check that the employer is real.

When you use the website: which employers opened a CV and when, saved workers, sign-in times, and technical information such as your IP address, used for security and to prevent abuse.

When you upload your CV, we can read it to fill in the empty parts of your profile, such as your phone number, languages, type of work, experience and education. Text is read from PDF files; photos and scanned CVs are read with text-recognition (OCR) software that runs on our own servers.

Your CV is not sent to any other company or artificial-intelligence service for this. We only fill in fields that are empty, never replace what you typed, and you check everything before you save.

Everyone, including visitors who are not signed in, can see on an approved, open-to-work profile:

• Photo, name, job title, about you, types of work, experience, skills and languages.
• The kind of job wanted, availability, areas, expected salary (if given), province, education, driving licence, work history, certificate names, and the "Verified" badge.

Only employers approved by our team (and our staff) can see: phone number, email, Telegram, CV, certificate files, references and the khan where you live. We record each time an employer opens your CV and show you how many employers did.

Only our staff can see: your identity document and your consent records. Identity documents are never shown to employers or the public.

Your profile is hidden from everyone except you and our staff while it is a draft, waiting for review, suspended, or when you turn off "Open to work".

• To run the directory and show your profile to the right people.
• To review profiles and employers and check identity documents.
• To send you messages you need, such as review results and account notices.
• To keep the website safe, prevent fraud and abuse, and investigate reports.
• To understand how the website is used, using totals that do not identify you, so we can improve it.
• To follow the law and answer lawful requests from authorities.

We ask for your clear agreement before we use your information in these ways: accepting the terms and this policy when you sign up, confirming you are 18 or older, agreeing that approved employers can see your profile, CV and contact details, and confirming your references agreed to be contacted. We store the date and time you gave each one.

You can withdraw your agreement at any time by unticking the box in your profile, turning off "Open to work", removing information, or asking us to delete your account. Your profile is then no longer shown to employers.

We do not sell or rent your personal information, and we do not use it for advertising. We only share it:

• With approved employers, as described above, when you have agreed to it.
• With companies that help us run the website, such as hosting, file storage and email delivery. They may only use it to provide their service to us and must keep it confidential and secure.
• When the law requires it, or to protect the safety of our users or the public.

We only use cookies that the website needs to work: to keep you signed in, to protect your account against forged requests, and to remember your language. We do not use advertising or tracking cookies.

• Passwords are stored with strong one-way hashing (Argon2id).
• Photos, CVs, certificates and identity documents are kept in private storage and are only sent after checking that the viewer is allowed to see them.
• Connections to the website are encrypted.
• Only staff who need it can access personal information, and staff actions such as approvals are logged.

No system is perfectly secure. If we learn of a breach that affects you, we will tell you without delay.

We keep your information while your account exists. If you delete your account, we delete your profile, photo, CV, certificates, identity document and references within 30 days. We may keep a small amount of information for longer when the law requires it, or to deal with fraud, disputes and security, such as records of staff decisions.

• See and correct your information at any time in your profile and account settings.
• Replace or remove your CV, photo, certificates and identity document.
• Hide your profile by turning off "Open to work".
• Ask us for a copy of your information.
• Ask us to delete your account and information.
• Turn email notifications on or off in your account settings.

To use these rights, contact our support team below. We will reply within 30 days.

FixKhmer is only for people aged 18 or older. If we learn that an account belongs to someone younger, we will delete it.

Your information may be stored on secure servers operated by our service providers, which may be located outside Cambodia. Wherever it is stored, it is protected as described in this policy.

We may update this policy when the service changes. The date at the top shows the latest version. If a change affects how your information is shown or shared, we will tell you on the website or by email before it applies.

Questions about your privacy, or a request about your information? Contact our support team: