Sales Manager – Freight Forwarding position at Creative Diamond Links Co., Ltd (CDL-HR).
Category
Warehouse & logistics
Responsibilities
Conduct regular market research and competitor analysis to identify market opportunities, target industries, key customers, and strategic trade lances.
Establish clear sales directions and develop sales strategies based on market trends, customer demand, industry developments, and company objectives.
Develop and execute annual and monthly sales action plans to achieve revenue, gross profit, volume, and new business targets.
Lead, motivate, and manage the sales team to achieve individual and team sales targets.
Requirements
3-5+ years sales experience in Freight Forwarding or International Logistics
Strong leadership and team management skills
Proven track record in achieving sales targets and developing new business
Strategic thinking, planning, and problem-solving ability
Excellent communication, negotiation, and relationship-building skills
Fluent in Chinese and good command of English
Benefits
$1,500~$2,000 + Position $60(Monthly Gross Salary)
Competitive base salary + performance-based commission.
3-5+ years sales experience in Freight Forwarding or International Logistics
Working days
Mon - Sat
Working hours
8:00 AM - 12:00 PM, 1:30 PM - 5:30 PM
Languages
Fluent in Chinese and good command of English
Conduct a weekly sales meeting to review individual sales activities, new customer development, customer visits, sales pipeline, quotations, expected business, revenue, and gross profit performance.
Closely monitor individual and team performance, identify performance gaps, and establish clear action plans for improvement.
Provide regular sales training, coaching, and mentoring to improve the team’s capabilities in prospecting, customer approach, needs analysis, solution selling, negotiation, closing, account development, time management, and productivity.
Conduct joint customer visits with sales team members to support new business development, key negotiations, and deal closing.
Manage sales activities and pipeline through the company CRM system, ensuring accurate and timely updates of prospects, customer visits, quotations, opportunities, and sales forecasts.
Closely monitor the profitability of new and existing businesses and ensure sustainable gross profit growth while maintaining appropriate cost and pricing discipline.
Prepare and manage sales forecasts, annual sales targets, sales budgets, and performance benchmarks in alignment with company objectives.
Manage major RFQs, tenders, commercial negotiations, pricing strategies, and new business implementation.
Build and maintain strong relationships with key customers, Business partners, industry networks, and relevant private and public-sector stakeholders.
Ensure customer satisfaction by understanding current and future customer requirements and coordinating with Operations, Pricing, Customer Service, and Finance teams to resolve service issues and improve customer retention.
Proactively resolve sales team performance issues, internal conflict, and operational challenges affecting sales activities.
Promote a strong team culture based on accountability, open communication, teamwork, continuous improvement, and customer focus.
Provide regular market analysis, sales forecasts, pipeline reports, team performance updates, and profit performance reports to Branch Management.
Perform other sales management responsibilities assigned by Branch Management.
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