Canadia Bank
ការងារបើក 2
Senior Command Center Officer
- ភ្នំពេញ
ថ្ងៃផ្សាយ: 11 វិច្ឆិកា 2026ថ្ងៃផុតកំណត់ដាក់ពាក្យ: 1 ធ្នូ 2026Head Office, Phnom Penh
ទិដ្ឋភាពទូទៅនៃការងារ
Senior Officer, Command Center supports guiding the team to ensure the smooth operation and swift resolution of IT-related incidents. As Senior Officer, Command Center will be responsible for monitoring, maintaining optimal IT services delivery, and minimizing downtime; identifying and diagnosing issues; and taking necessary actions to restore functionality or escalate problems.
ភារកិច្ច
- Escalate incidents to appropriate technical teams for advanced troubleshooting and resolution.
- Manage and prioritize the workload of the command center team.
- Track report on key performance indicators (KPIs) for the command center.
- Collaborate with other IT teams to ensure seamless communication and incident resolution.
- Stay up to date on the latest IT technologies and best practices.
លក្ខខណ្ឌជ្រើសរើស
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 2-3 years of experience in IT operations or service desk management.
- Good communication, problem-solving, interpersonal skills, and working effectively under pressure in a fast-paced environment.
- Experience in IT ticketing system incident management tools (a plus).
ប្រភព
ការងារនេះត្រូវបានផ្សព្វផ្សាយដំបូងដោយ Canadia Bank។ ការប្រកាសដើមរបស់ពួកគេគឺជាកំណែផ្លូវការ។
ដំណឹងការងារដែលបាននាំចូលត្រូវបានបកប្រែជាភាសាដែលអ្នកបានជ្រើសរើស នៅពេលមានការបកប្រែ។ សូមពិនិត្យប្រកាសដើមដើម្បីបញ្ជាក់។